Sunglasses StoreFashion Accessories StoreSunglass Hut
At Sunglass Hut, our mission is to be the premier shopping and inspiration destination for high quality fashion and performance sunglasses. Starting out in 1971 as a small kiosk in Miami, Sunglass Hut is now the leading international retailer of sunglasses and is part of the Italian-based Luxottica Group, the world’s largest eyewear company.
Visit our Birmingham Sunglass Hut at Unit BSU5 20 High Street, Bullring Shopping Centre to shop the newest styles of the season. Whether you’re on the hunt for high fashion frames or just wanting something classically cool, look no further. Step in to style with thousands of pairs for every shade of you.
Location
Certified by Sunglass Hut • May 24, 2026
Sunglass Hut
Unit BSU5 20 High Street, Bullring Shopping Centre, Birmingham, United Kingdom
Incredible experience, extremely helpful staff, would recommend to anyone looking for a luxury pair of glasses.
KP
Ken Potter
May 20, 2026
4.0
Good place nice staff very helpful 👍 👌
M7
Mazzy 786
May 4, 2026
1.0
placed an order with Sunglass Hut on 23/04/2026 for three pairs of sunglasses: two Prada models and one Ray‑Ban. Only the two Prada items arrived. The Ray‑Ban pair was never delivered, and I was never given a tracking number for it.
What made the situation worse was the repeated misinformation from customer service. I was told to go in‑store to resolve the issue, only for the store to tell me they couldn’t help at all. This resulted in wasted time, unnecessary travel, and even more confusion.
After raising a complaint, Sunglass Hut offered a “30% promo code” as a goodwill gesture — but the code cannot be used on Prada products at all, and they openly admitted that it is unusable for my situation. Offering a gesture that doesn’t apply to the items involved is not a resolution.
Despite acknowledging the inconvenience and the fact that the code is useless, they refused to offer anything meaningful or appropriate. The entire experience has been frustrating, unprofessional, and far below the standard expected from a premium retailer.
I will not be ordering from Sunglass Hut again based on this experience.
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⭐ Sunglass Hut Website Review (Shorter, direct, and to the point)
I ordered three pairs of sunglasses, but only two arrived. The Ray‑Ban pair was never delivered and no tracking number was ever provided. Customer service repeatedly gave me incorrect information, including telling me to visit a store that couldn’t help at all.
After raising a complaint, I was offered a promo code that doesn’t apply to Prada products — the very items I purchased — and they admitted it was unusable for my situation. No meaningful resolution was provided. Very disappointing experience.
Majid sadique
JW
James Wallington
Apr 8, 2026
5.0
Went in for some ray-bans and was served by an absolutely wonderful gentleman by the name of Steven.
He was incredibly personable and polite, immediately ensuring that I felt welcome in the store.
Lovely staff all around, but my special props must go to Steven.
SS
Scott Shipley
Apr 6, 2026
5.0
Went to get a refund on a second pair purchased in another store and the manager and staff member were extremely helpful and kind and resolved my problem. Very happy.
What brands of sunglasses does Sunglass Hut in Birmingham carry?
Sunglass Hut in Birmingham carries brands such as Burberry, Maui Jim, Persol, Polo Ralph Lauren, Ray-Ban, Oakley, TAG Heuer, Bulgari, Coach, Dolce & Gabbana, Gucci, Prada, Tiffany & Co., Tom Ford, Versace, and many more.
Where is the Sunglass Hut store located in Birmingham?
The store is located at Unit BSU5 20 High Street, Bullring Shopping Centre, Birmingham, B4 7SL, United Kingdom.
What are the opening hours for Sunglass Hut at Bullring Shopping Centre?
Sunglass Hut is open Monday to Saturday from 10:30 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
How can I contact Sunglass Hut in Birmingham for customer service?
You can reach Sunglass Hut customer service via email at customerservice@uk.sunglasshut.com or by phone at +44 121 643 1191.
Does Sunglass Hut offer any services like returns or gift cards?
Yes, Sunglass Hut offers services including Shipping & Delivery, Returns, Replacements & Exchanges, Sunglass Care, Lens & Frame Technology, and Gift Cards.
Can I find Sunglass Hut on social media?
Yes, you can follow Sunglass Hut on Facebook at https://www.facebook.com/747833665080025 and on Twitter at @sunglasshut.
What are some nearby clothing stores around Sunglass Hut in Bullring Shopping Centre?
Nearby clothing stores include Versus Versace, Original Levi Store, Cecil Gee, Fabio Dericci, Monki, Zara, David & Goliath, and USC, which you might explore for complementary fashion items during your visit.
Are there any nearby eyewear specialists close to Sunglass Hut?
Yes, Optical Express Birmingham and Ray-Ban Meta are nearby eyewear and optician stores you can visit for additional eye care services or to explore other eyewear options.
Where can I find nearby places to relax or get a coffee after shopping at Sunglass Hut?
Soho Coffee Bullring, ARKET café, and Bubbleology - Birmingham are close by where you can enjoy coffee, tea, or light refreshments after shopping at Sunglass Hut.
Are there financial services near Sunglass Hut for convenient banking needs?
Yes, Nationwide Building Society and Nationwide bank branches are located nearby for your financial and banking needs while shopping in the Bullring Shopping Centre area.
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